Legal Notices (Act on Specified Commercial Transactions)

Company Name

Scrum Inc.

Operator Name

Masunori Akashi

Operator Address

Vanquish 1004, 1-21-18 Izumi, Higashi-ku, Nagoya-shi, Aichi 461-0001 Japan

Operator Contact

080-6500-4693

Business Hours/Shop Information

Business Hours: 10:00 to 17:00
Closed: Saturdays, Sundays, and public holidays

Sales Price

・Sales prices include tax.
・Separate shipping fees may apply.

Shipping Fees

Flat rate of 550 yen (tax included)
*Free shipping for orders totaling 3,000 yen (tax included) or more.

Payment Method and Timing

・Payment Methods: Credit card payment, convenience store payment, Pay-easy payment, Rakuten Pay payment, smartphone payment, Alipay, GrabPay are available.
・Payment Timing: For credit card payments, payment is confirmed at the time of order confirmation. For convenience store payments, bank transfers, and Pay-easy payments, payment is confirmed after completing the procedures for each payment method.

Product Delivery Timing

Products will be shipped within 5 days after payment is confirmed.

Returns

In the event of a defect in the delivered product, we will replace it at our shipping expense (please return it freight collect). After we receive it, we will ship a replacement. If you wish to return a product due to customer convenience, please contact us within 8 days of product arrival (however, this is limited to unopened and unused items).